Something happens in the ERP
A stock level drops, an invoice passes its due date, a purchase order waits for approval, or a payment lands. SyncHub listens for the events you choose.
ERP MESSAGINGMove every ERP alert
Move every ERP alert
onto WhatsApp and text.
SyncHub links your ERP to the phones your team already uses. Low stock, overdue invoices, approvals, payments, and any other system alert can leave the ERP and arrive as a WhatsApp message or an SMS.
SAP Business One BusinessHub Any ERP event you choose
Live dispatchERP → SyncHub
S
SyncHubWhatsApp · delivered
Warehouse leadOat milk 12×1L is below the reorder point.
Warehouse B · 17% remaining.
SKU-1088
Warehouse B · 17% remaining.
SKU-1088
Built to carry the alerts your ERP already creates.
SAP Business OneBusinessHubWhatsAppSMSLow stockOverdue invoiceApprovalsPaymentsEmail
SAP Business OneBusinessHubWhatsAppSMSLow stockOverdue invoiceApprovalsPaymentsEmail
( 01 ) How it works
The ERP stays the source. The phone gets the news.
A rule picks the person and the channel
Each alert has a recipient and a path: WhatsApp, SMS, or both. Finance, warehouse, and approvers only hear what belongs to them.
The message arrives where they already are
No extra login. The alert shows up as a WhatsApp message or a text, with the document number, amount, and what needs attention.
( 02 ) Channels
WhatsApp, text, and email from SyncHub.
The same ERP event can take more than one path. A warehouse lead can get WhatsApp, a duty manager can get an SMS, and a shared inbox can still receive the email.
Alerts land in the chat people already check. Useful for approvals, stock, and anything that should be seen in minutes.
- Named recipients or a group
- Document number and amount in the message
- Delivery alongside the ERP record
Text messages
SMS still reaches a phone when data is weak or WhatsApp is not the habit. Short, direct, and hard to miss.
- Cellular delivery for on-shift teams
- The same alert, a shorter message
- Works beside WhatsApp, not instead of it
Keep a written copy for finance and shared mailboxes. Email stays available when a record needs to sit with the alert.
- Shared inboxes and controllers
- A longer version of the same event
- One rule, three possible paths
( 03 ) Alerts
If the ERP can raise it, SyncHub can send it.
These are the alerts teams ask for first. The list is not closed — any event your ERP already produces can be mapped to a message.
Low stock
Tell the warehouse when an item crosses its reorder point, with the SKU and the location.
Overdue invoices
Finance hears the moment a customer invoice passes its due date, with the amount still open.
Approvals
A purchase order or payment that is waiting does not sit unseen. The approver gets it on WhatsApp or SMS.
Payments
When cash is received or a payment fails, the account owner sees it without opening the ledger.
Shipments
Dispatch, delay, and delivery events can go to sales and the customer-facing team as they happen.
Anything else
Credit limits, payroll completion, user lockouts, or a custom alert. If the ERP raises it, map it.
( 04 ) Routing
The right alert. The right phone.
Rules decide who is interrupted. A low-stock note does not need to reach the CFO, and an overdue invoice does not need to wake the warehouse.
| When the ERP says | Send on | To |
|---|---|---|
| Item below reorder pointInventory · SKU and warehouse | WhatsApp SMS | Warehouse leadOn-shift manager |
| Invoice past due dateFinance · open amount | Finance controllerCollections owner | |
| Purchase order waitingProcurement · approval step | WhatsApp SMS | ApproverThe person who can release it |
| Payment receivedAccounts · receipt posted | SMS | Account ownerSales or finance |
( 05 ) Why SyncHub
People act faster when the alert finds them.
Most ERP alerts die in a screen nobody has open. SyncHub moves that same signal onto WhatsApp and text, so the person who can act sees it.
No second system to learn
Recipients stay in WhatsApp or their SMS inbox. They do not need an ERP login to know something needs them.
Works with the ERP you already run
Built for SAP Business One, BusinessHub, and other ERPs that can raise an event. SyncHub does not replace the system of record.
Less noise, clearer ownership
Each rule names a channel and a person. Teams get the alerts that belong to their work.
( 06 ) Use cases
Wherever the ERP already runs the day.
Finance
Overdue invoices and posted receipts reach the person who owns the account.
Warehouse
Reorder points and stock exceptions go to the shift that can move goods.
Procurement
Purchase orders stop waiting in a queue the approver has not opened.
Sales
Credit holds, large orders, and delivery changes reach the account team.
Operations
Payroll complete, system warnings, and custom events follow the same path.
( 07 ) FAQ
Questions, answered.
Which ERPs can SyncHub work with?
It is built for the ERPs AIOT already implements, including SAP Business One and BusinessHub, and for other systems that can raise an alert or event. On a demo we map the events you actually use.
Can one alert go to both WhatsApp and SMS?
Yes. A rule can send WhatsApp, a text message, email, or a combination. Different people can receive different channels for the same event.
Do recipients need an ERP login?
No. They receive the alert on WhatsApp or as a text. The ERP remains the place where the transaction is completed.
Can we choose which alerts are sent?
Yes. You decide the events, the wording, the recipient, and the channel. Alerts you do not map stay inside the ERP.
Is this a replacement for the ERP?
No. SyncHub only carries messages. Finance, inventory, and approvals still live in the ERP. The phone is how people hear about them.
( 08 ) Get started
Put ERP alerts on the phones people already check.
Tell us which ERP you run and which alerts should move to WhatsApp or text. AIOT will walk through SyncHub against your process.
A walkthrough with the AIOT team · Lahore